Privacy Policy

Effective Date: October 8, 2026

West Coast Auto Group Inc. ("West Coast Auto Group Inc.," "West Coast Auto Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, online services, vehicle-shopping tools, forms, credit applications, communications, and other services.

This Privacy Policy explains what personal information we may collect, how we use and disclose that information, how we protect it, and the privacy choices and rights that may be available to you under applicable law.

This Privacy Policy applies to information collected through www.westcoastautogroupinc.com, including its mobile version and online features that link to this Privacy Policy.

Our website allows customers to browse and inquire about vehicles, request pricing and information, schedule test drives, submit credit applications, contact us, and communicate with West Coast Auto Group Inc.

This Privacy Policy does not apply to third-party websites, applications, services, lenders, financial institutions, manufacturers, advertising platforms, or other third parties that may be linked to or accessible through our website. Those third parties may have their own privacy policies.

1. Information We Collect

Depending on how you interact with West Coast Auto Group Inc., we may collect the following categories of personal information.

A. Identifiers and Contact Information

We may collect:

  • First and last name
  • Mailing address
  • Email address
  • Telephone or mobile phone number
  • Driver's license number or information
  • IP address
  • Online identifiers
  • Other information that can reasonably identify or relate to you

B. Vehicle and Shopping Information

When you browse our inventory or contact us about a vehicle, we may collect:

  • Vehicle make, model, year, VIN, stock number, and other vehicle information
  • Vehicles you view or inquire about
  • Vehicle preferences
  • Price and payment preferences
  • Trade-in information
  • Test-drive information
  • Purchase or lease preferences
  • Information contained in your communications with us

C. Transaction Information

If you purchase, lease, finance, trade, or otherwise obtain a vehicle or service from us, we may collect:

  • Purchase information
  • Lease information
  • Financing information
  • Trade-in information
  • Vehicle registration information
  • Payment information
  • Service and warranty information
  • Transaction history
  • Delivery and shipping information

D. Financial and Credit Information

If you apply for financing or credit, we may collect information necessary to process your application, including:

  • Social Security number
  • Driver's license information
  • Date of birth
  • Residential information
  • Employment information
  • Income information
  • Credit history and credit information
  • Financial account information
  • Loan information
  • Other information requested by lenders or financial institutions

Financial and credit information may be subject to additional federal and state privacy requirements and separate notices provided during the financing process.

E. Internet and Electronic Activity

When you use our website, we and our service providers may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Vehicles viewed
  • Search activity
  • Links clicked
  • Referring website
  • Date and time of visits
  • Website interactions
  • Approximate location
  • Information concerning interactions with electronic communications

F. Geolocation Information

Depending on the technology used on our website and permissions provided by your device, we may collect or infer general or precise location information.

Location information may be used to provide relevant dealership, vehicle, delivery, service, or other information.

G. Inferences

We may create or receive information derived from other information we collect, such as vehicle preferences, shopping interests, or likely preferences, for purposes such as providing relevant vehicle information and improving our services.

H. Sensitive Personal Information

Depending on the services you request, we may collect information that may be considered sensitive personal information under applicable law, including:

  • Social Security number
  • Driver's license information
  • Financial account information
  • Precise geolocation information
  • Certain information contained in credit or financing applications

We use sensitive personal information only for purposes permitted by applicable law, including providing requested services, processing transactions, preventing fraud, complying with legal obligations, and other permitted business purposes.

2. How We Collect Information

We may collect personal information:

  • Directly from you
  • When you submit a website form
  • When you request vehicle information or pricing
  • When you schedule a test drive
  • When you submit a credit application
  • When you communicate with our dealership
  • When you communicate with us by telephone, text message, or email
  • When you purchase, finance, lease, trade, or service a vehicle
  • Automatically through website technologies
  • From lenders and financial institutions
  • From credit reporting agencies
  • From vehicle manufacturers and related companies
  • From service providers
  • From advertising and marketing providers
  • From publicly available sources
  • From other third parties where permitted by law

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, web beacons, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

  • Operate our website
  • Remember preferences
  • Improve website functionality
  • Understand how visitors use our website
  • Analyze vehicle-shopping activity
  • Measure advertising effectiveness
  • Improve our services
  • Prevent fraud and abuse
  • Personalize website content
  • Support advertising and remarketing
  • Maintain website security

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

The technologies and third-party services used on our website may change from time to time.

4. How We Use Personal Information

West Coast Auto Group Inc. may use personal information to:

  • Respond to inquiries
  • Provide vehicle information
  • Provide pricing and availability
  • Schedule test drives
  • Process vehicle purchases
  • Process leases
  • Process trade-ins
  • Process credit and financing applications
  • Communicate with lenders and financial institutions
  • Arrange vehicle delivery or shipping
  • Provide warranties or service contracts
  • Provide customer service
  • Respond to service requests
  • Communicate regarding transactions
  • Send requested information
  • Send marketing communications where permitted
  • Send promotional offers
  • Provide personalized advertising
  • Improve our website
  • Improve our inventory and services
  • Analyze website usage
  • Detect and prevent fraud
  • Protect our customers and business
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Enforce our agreements and policies
  • Exercise or defend legal rights
  • Perform other purposes disclosed when information is collected or otherwise permitted by law

5. Text Messages and Telephone Communications

Our website provides customers with the ability to consent separately to marketing text messages and informational text messages.

If you provide your telephone number and provide the applicable consent, West Coast Auto Group Inc. may send text messages concerning your inquiry, vehicle, appointment, service, promotions, offers, or other dealership communications.

Marketing text messages may include promotional offers and updates. Informational text messages may include appointment reminders, service updates, and other notifications.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by following the instructions contained in the applicable message, including replying STOP where applicable. You may reply HELP for assistance where supported.

Consent to receive marketing text messages is not a condition of purchasing a vehicle or obtaining services from West Coast Auto Group Inc.

6. Email and Other Marketing Communications

We may use your contact information to send information about:

  • Vehicles
  • New inventory
  • Used inventory
  • Special offers
  • Financing
  • Service
  • Maintenance
  • Promotions
  • Dealership events
  • Other products or services

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the applicable communication.

Opting out of marketing communications does not prevent us from sending transactional or other non-marketing communications that are necessary to provide services you requested or to complete a transaction.

7. Information We Share With Service Providers and Business Partners

We may disclose personal information to companies and individuals that provide services to us or assist us in operating our dealership and website.

These may include:

  • Website hosting providers
  • Website technology providers
  • Dealer management systems
  • Customer relationship management systems
  • Vehicle inventory providers
  • Lead-management providers
  • Communication providers
  • Email providers
  • Text messaging providers
  • Call providers
  • Analytics providers
  • Advertising providers
  • Marketing providers
  • Lenders
  • Financial institutions
  • Credit reporting agencies
  • Warranty and service-contract providers
  • Payment processors
  • Vehicle transportation and delivery providers
  • Professional advisors
  • Attorneys
  • Accountants
  • Auditors
  • Government agencies
  • Law enforcement agencies

Service providers may receive access to information reasonably necessary to perform services for us and are expected to handle information in accordance with applicable law and their contractual obligations.

8. Financing and Credit Applications

When you submit a credit or financing application through our website or dealership, information may be provided to lenders, financial institutions, credit reporting agencies, and other parties involved in evaluating, processing, or servicing your financing request.

The handling of financial information may be governed by additional federal and state privacy laws and separate financial privacy notices.

We may use financial and credit information to:

  • Process your credit application
  • Obtain credit reports
  • Evaluate financing options
  • Submit applications to lenders
  • Arrange financing
  • Complete vehicle transactions
  • Prevent fraud
  • Comply with legal requirements
  • Service or administer transactions

9. Third-Party Websites and Services

Our website may contain links to third-party websites and services.

These may include lenders, financial institutions, vehicle manufacturers, vehicle-history providers, social-media platforms, payment services, advertising services, and other third-party providers.

West Coast Auto Group Inc. does not control the privacy practices of third parties.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

10. Sale or Sharing of Personal Information

West Coast Auto Group Inc. does not sell personal information for money in the traditional sense.

However, certain website advertising, analytics, cookies, pixels, or similar technologies may be considered a "sale" or "sharing" of personal information under California privacy law, even when money is not exchanged directly for the information.

Where applicable California law provides you with a right to opt out of the sale or sharing of your personal information, you may exercise that right using the contact information provided below or through an applicable opt-out mechanism made available on our website.

Where required by applicable law, we will honor recognized opt-out preference signals, including the Global Privacy Control (GPC).

11. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include:

Right to Know

You may have the right to request information regarding:

  • Categories of personal information collected
  • Categories of sources from which information is collected
  • Business or commercial purposes for collecting or using information
  • Categories of third parties to whom information is disclosed
  • Specific pieces of personal information collected about you, subject to applicable exceptions

Right to Delete

You may have the right to request deletion of personal information collected from you, subject to exceptions allowed by law.

Right to Correct

You may have the right to request correction of inaccurate personal information maintained about you.

Right to Opt Out

You may have the right to opt out of certain sales or sharing of personal information, including certain activities involving targeted advertising, where applicable.

Right to Limit Certain Uses of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

12. How to Submit a Privacy Request

You may submit a privacy request to:

West Coast Auto Group Inc.
2833 Harbor Blvd
Costa Mesa, CA 92626
Phone: (949) 923-8082
Email: sales@westcoastautogroupinc.com

We may need to verify your identity before completing certain requests. Verification procedures may vary depending on the type and sensitivity of the request.

We will process and respond to valid requests within the time periods required by applicable law.

If we deny a request where applicable law provides an appeal right, we will provide information regarding the applicable appeal process.

13. Authorized Agents

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require documentation establishing the agent's authority and may take reasonable steps to verify your identity.

14. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including:

  • Completing transactions
  • Providing requested services
  • Processing financing
  • Maintaining transaction records
  • Meeting legal and regulatory requirements
  • Preventing fraud
  • Resolving disputes
  • Enforcing agreements
  • Protecting our business and customers

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

15. Security

West Coast Auto Group Inc. uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting or storing information is completely secure, and we cannot guarantee the absolute security of information.

16. Children's Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

17. Do Not Track

Some browsers provide a "Do Not Track" setting.

Because there is no uniform industry standard for responding to these signals, our website may not respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, services, or applicable laws.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

19. Contact West Coast Auto Group Inc.

If you have questions about this Privacy Policy or our privacy practices, please contact:

West Coast Auto Group Inc.
2833 Harbor Blvd
Costa Mesa, CA 92626
Phone: (949) 923-8082
Email: sales@westcoastautogroupinc.com


Website: http://www.westcoastautogroupinc.com